{"id":231,"date":"2024-04-14T06:28:04","date_gmt":"2024-04-14T06:28:04","guid":{"rendered":"https:\/\/martiartesanal.com\/?page_id=231"},"modified":"2024-05-24T06:39:12","modified_gmt":"2024-05-24T06:39:12","slug":"politica-de-cambios","status":"publish","type":"page","link":"https:\/\/martiartesanal.com\/index.php\/politica-de-cambios\/","title":{"rendered":"POL\u00cdTICA DE CAMBIOS"},"content":{"rendered":"\n

SERVICIO AL CLIENTE<\/strong><\/p>\n\n\n\n

Para consultas de servicio al cliente de la tienda online, por favor comun\u00edcate con nosotros al correo SUPPORT@MARTIARTESANAL.COM en el horario de atenci\u00f3n de lunes a viernes de 08:00 a.m. a 5:00 p.m.<\/p>\n\n\n\n

CAMBIOS Y DEVOLUCIONES<\/strong><\/p>\n\n\n\n

Aceptamos devoluciones de productos por el valor total\u00a0en los art\u00edculos que se encuentren en su condici\u00f3n original, sin uso y sin desgaste, dentro de los 5\u00a0d\u00edas posteriores a la compra o\u00a0dentro de los 2 d\u00edas posteriores a la recepci\u00f3n del art\u00edculo.<\/p>\n\n\n\n

Las devoluciones solo son elegibles para un cr\u00e9dito en la tienda. Los productos usados o desgastados no pueden ser devueltos.<\/p>\n\n\n\n

Para iniciar una solicitud de devoluci\u00f3n, env\u00edenos un correo electr\u00f3nico a SUPPORT@MARTIARTESANAL.COM.<\/p>\n\n\n\n

Una vez que se ha entregado una devoluci\u00f3n a Mart\u00ed, tomaremos hasta 10 d\u00edas h\u00e1biles* para inspeccionar y procesar la devoluci\u00f3n. Enviaremos una confirmaci\u00f3n por correo electr\u00f3nico una vez que se haya aprobado la devoluci\u00f3n.<\/p>\n\n\n\n

*Se considerar\u00e1n d\u00edas h\u00e1biles de lunes a viernes.<\/p>\n\n\n\n

No aceptamos responsabilidad por p\u00e9rdida o da\u00f1o de los productos devueltos durante el env\u00edo. Los art\u00edculos sujetos a devoluci\u00f3n deben ser empacados cuidadosamente y en el embalaje original, de lo contrario, ser\u00e1n devueltos al remitente.<\/p>\n\n\n\n

Una vez\u00a0se autoriza su devoluci\u00f3n, le proporcionaremos instrucciones detalladas por correo electr\u00f3nico.<\/p>\n\n\n\n

NO ACEPTAMOS CAMBIOS O DEVOLUCIONES DE PRODUCTOS PERSONALIZADOS O MERCANC\u00cdA ADQUIRIDA CON DESCUENTO.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

SERVICIO AL CLIENTE Para consultas de servicio al cliente de la tienda online, por favor comun\u00edcate con nosotros al correo […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-231","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"dgwt-wcas-product-suggestion":false},"uagb_author_info":{"display_name":"martiadmin","author_link":"https:\/\/martiartesanal.com\/author\/martiadmin\/"},"uagb_comment_info":0,"uagb_excerpt":"SERVICIO AL CLIENTE Para consultas de servicio al cliente de la tienda online, por favor comun\u00edcate con nosotros al correo […]","_links":{"self":[{"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/pages\/231","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/comments?post=231"}],"version-history":[{"count":7,"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/pages\/231\/revisions"}],"predecessor-version":[{"id":908,"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/pages\/231\/revisions\/908"}],"wp:attachment":[{"href":"https:\/\/martiartesanal.com\/index.php\/wp-json\/wp\/v2\/media?parent=231"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}